[12693] in North American Network Operators' Group
Re: [techteam] Re: [NOOP] 24x7 NOC..
daemon@ATHENA.MIT.EDU (Rostand Reymund Lim Abear)
Fri Oct 3 13:35:36 1997
Date: Sat, 4 Oct 1997 01:30:46 +0800 (GMT+0800)
From: Rostand Reymund Lim Abear <rabear@philonline.com.ph>
To: techteam@philonline.com.ph
cc: Jamie Rishaw <jamie@arpa.com>, nanog@merit.edu, inet-access@earth.com
In-Reply-To: <Pine.LNX.3.95.971003082507.25889D-100000@mars.mtiweb.com>
> > We're in the process of developing a 24x7 NOC, and can agree upon about
> > everything except scheduling.
> >
> > - M-F 9-hour shifts, Sa-Su 2x12-hour shifts
> > - Downside is the Sa-Su people are just "extras".
> This is basically what I went with. To integrate in the weekend people
> I have them do some half shifts during the week.
yes it's true.. if we get the "right" schedule people will actually be
more productive...