[12426] in North American Network Operators' Group
Re: Am I the bonehead or is it SprintLink?
daemon@ATHENA.MIT.EDU (Jay R. Ashworth)
Tue Sep 16 13:15:25 1997
Date: Tue, 16 Sep 1997 12:43:04 -0400
From: "Jay R. Ashworth" <jra@scfn.thpl.lib.fl.us>
To: Ehud Gavron <GAVRON@ACES.COM>
Cc: Eric Wieling <eric@ccti.net>, nanog@merit.edu
In-Reply-To: <01INPEAHXN9M8ZDWK8@ACES.COM>; from Ehud Gavron <GAVRON@ACES.COM> on Tue, Sep 16, 1997 at 09:11:52AM -0700
On Tue, Sep 16, 1997 at 09:11:52AM -0700, Ehud Gavron wrote:
> >We currently have SprintLink T-1 service. We have very low utilization on
> >that link, and so save money we requested to be downgraded to 256K.
> >Well, BellSouth just showed up to install our "new" T-1 to SprintLink. Huh?
> >I told them to go away until I had more information.
> >Is SprintLink being a bonehead or am I just totally clueless?
>
> Downgrading? There's no such thing. Upgrading service is
> common and installation charges are often waived. Downgrading
> means you requested a new install of a 256K circuit. Now
> you could try and specify that they use the same span, but
> your salesperson is unlikely to want to do that -- because
> it cause MORE paperwork for them for a lesser return.
IOW, Sprint _is_ being a bonehead.
No, he did _not_ request an install of a new 256K circuit. No,
downgrading does _not_ mean that. My suggection would be, if they're
going to be that stupid, and you have to have a new circuit installed
anyway... get it from someone else.
Cheers,
-- jra
--
Jay R. Ashworth jra@baylink.com
Member of the Technical Staff Unsolicited Commercial Emailers Sued
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