[123390] in North American Network Operators' Group
Re: Problem from Comcast Network to The Planet
daemon@ATHENA.MIT.EDU (Chris Boyd)
Fri Mar 5 18:41:28 2010
From: Chris Boyd <cboyd@gizmopartners.com>
In-Reply-To: <9805C6F4-6E91-4F47-9458-2005774D7C87@gmail.com>
Date: Fri, 5 Mar 2010 17:40:45 -0600
To: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Mar 5, 2010, at 3:33 PM, Zachary Frederick wrote:
> We have been having a problem emailing to a customer whose server is =
hosted by The Planet (http://www.theplanet.com/). Our mail server is =
hosted in-house on a comcast business connection.
I don't know what's going on in the Comcast network, but I've been =
having similar fits with a single IP address in my network. Comcast can =
get to nearby IP addresses in the same /24 no issue. The Comcast =
customer in my case is in Florida, and I get to them via TWTelecom.
I know it's not my net, and TWT was very helpful and knows it's not =
their net.
Attempts to get Comcast to look into it seem to end with them pinging =
their customer's IP address from the Comcast support center and =
terminating the call "since they can reach them."
--Chris=
