[121918] in North American Network Operators' Group
Re: Mitigating human error in the SP
daemon@ATHENA.MIT.EDU (Suresh Ramasubramanian)
Mon Feb 1 21:29:16 2010
In-Reply-To: <e7667f301002011821ifcc5be5pf1017cb30b7ea6dc@mail.gmail.com>
Date: Tue, 2 Feb 2010 07:58:53 +0530
From: Suresh Ramasubramanian <ops.lists@gmail.com>
To: Chadwick Sorrell <mirotrem@gmail.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Tue, Feb 2, 2010 at 7:51 AM, Chadwick Sorrell <mirotrem@gmail.com> wrote=
:
> This outage, of a high profile customer, triggered upper management to
> react by calling a meeting just days after. =C2=A0Put bluntly, we've been
> told "Human errors are unacceptable, and they will be completely
> eliminated. =C2=A0One is too many."
Automated config deployment / provisioning. And sanity checking
before deployment.
--=20
Suresh Ramasubramanian (ops.lists@gmail.com)
