[121286] in North American Network Operators' Group
RE: Cogent Outage?
daemon@ATHENA.MIT.EDU (Knight, Brian)
Thu Jan 14 12:57:08 2010
Date: Thu, 14 Jan 2010 12:56:16 -0500
In-Reply-To: <154EDE9026B3D54F883B20F2BBDCF8790177E4C0@exbe01.windows.riversidecg.com>
From: "Knight, Brian" <Brian.Knight@us.mizuho-sc.com>
To: "Joe Johnson" <joe@riversidecg.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
> -----Original Message-----=0D=0A> From: Joe Johnson [mailto:joe@riverside=
cg=2Ecom] =0D=0A> Sent: Thursday, January 14, 2010 11:31 AM=0D=0A> To: nano=
g@nanog=2Eorg=0D=0A> Subject: Cogent Outage?=0D=0A> =0D=0A> We just lost Co=
gent across the country, along with several =0D=0A> sister companies=2E Can=
't get through to a support person=2E Any =0D=0A> idea what's going on?=0D=
=0A=0D=0AWe lost access through Cogent in the Chicago area for a small numb=
er of=0D=0Asites=2E Some partners also reported problems getting to us=2E=
=0D=0A=0D=0ACogent's updated status page includes the Jersey fiber cut and =
a routing=0D=0Aproblem:=0D=0A=0D=0A"Customers with traffic going through or=
on the east coast may be=0D=0Aexperiencing packet loss and higher than nor=
mal latency due to a fiber cut in=0D=0ANew Jersey=2E Splice crews are at th=
e site=2E There is no ETR at this time=2E The=0D=0ACogent ticket to referen=
ce for this issue is HD2082680=2E A separate issue has=0D=0Abeen identified=
for customers in Toronto and Chicago=2E This appears to be a=0D=0Arouting =
issue and the Cogent NOC is looking into the problem=2E There is no ETR=0D=
=0Aat this time=2E The Cogent ticket to reference for this issue is HD20828=
51 "=0D=0A=0D=0A> Joe Johnson=0D=0A> Chief Information Officer=0D=0A> River=
side Consulting Group, Ltd=2E=0D=0A> Phone: 708=2E442=2E6033 x3456=0D=0A> F=
ax: 708=2E442=2E9722=0D=0A> joe@riversidecg=2Ecom=0D=0A> www=2Eriversidecg=
=2Ecom=0D=0A=0D=0A=0D=0A-Brian Knight =0D=0ASr=2E Network Engineer =0D=0AMi=
zuho Securities USA Inc=0D=0Ahttp://www=2Emizuho-sc=2Ecom/ =0D=0A=0D=0A* Pl=
ease note that I do not speak for my employer - only for myself=2E =0D=0A=
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