[121284] in North American Network Operators' Group

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RE: Cogent Outage?

daemon@ATHENA.MIT.EDU (Justin Horstman)
Thu Jan 14 12:51:02 2010

From: Justin Horstman <jhorstman@adknowledge.com>
CC: "nanog@nanog.org" <nanog@nanog.org>
Date: Thu, 14 Jan 2010 11:40:46 -0600
In-Reply-To: <4B4F561B.5050607@garlic.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Lost connectivity to a few things....Namely google. Kansas City=20

~J

-----Original Message-----
From: Robert Glover [mailto:robertg@garlic.com]=20
Sent: Thursday, January 14, 2010 11:36 AM
To: Joe Johnson
Cc: nanog@nanog.org
Subject: Re: Cogent Outage?

Hello,

Our 100Mb Metro-E link is up and running just fine...  We are fed out of=20
their San Francisco, CA facility.

However, this is posted on the Cogent Status page:


***************************************************************************=
***
** Cogent Network Status Report Last Updated Thu Jan 14 10:38:30 2010 **
***************************************************************************=
***
***************************************************************************=
***
*Network Status:* Warning
*DNS Servers Status:* Normal
*Dialup/IPASS Status: *Normal
*Mail Servers Status:* Normal
*Webservers Status: *Normal


*Cogent Network Status/DNS Server Status Description: * Welcome to=20
Cogent Communications' Network Status Message. Customers with traffic=20
going through or on the east coast may be experiencing packet loss and=20
higher than normal latency due to a fiber cut in New Jersey. There is no=20
ETR at this time. The Cogent ticket to reference for this issue is=20
HD2082680.


Sincerely,
Bobby Glover
Director of Information Services
South Valley Internet

On 1/14/2010 9:31 AM, Joe Johnson wrote:
> We just lost Cogent across the country, along with several sister compani=
es. Can't get through to a support person. Any idea what's going on?
>
> Joe Johnson
> Chief Information Officer
> Riverside Consulting Group, Ltd.
> Phone: 708.442.6033 x3456
> Fax: 708.442.9722
> joe@riversidecg.com
> www.riversidecg.com
>
>
>
>
>   =20



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