[120982] in North American Network Operators' Group

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Re: qwest outage no notice

daemon@ATHENA.MIT.EDU (Jeremy Rossi)
Thu Jan 7 10:02:59 2010

From: Jeremy Rossi <jrossi@ptnsecurity.com>
In-Reply-To: <4B45B3F3.1070403@mind.net>
Date: Thu, 7 Jan 2010 10:02:22 -0500
To: Nanog List <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Give the nature of the issue from juniper I am guessing that a large =
number of companies were doing upgrades over the last few days as fast =
as they could. http://j.mp/8XaReK has the details I know of now. =20

On Jan 7, 2010, at 5:14 AM, Steve Ryan wrote:

> Any other specifics?  Got a trouble ticket ID?
>=20
> I'm located in the NW (Talent, Oregon, just over CA border..) and we =
have a few customers on Qwest T1's and the like.  We also have a =
customer who gets MPLS directly from Q.
>=20
> We've yet to hear of any outages for our customers - but I suppose the =
night is still young...
>=20
> Any other information you got might be helpful..
>=20
> Regards,
>=20
> Steve
>=20
> On 1/7/2010 2:04 AM, Mike wrote:
>> We just had a qwest outage of about 2 mins at 1:41am pst. When I =
called to report it I was told it was a 200+ emergency software upgrade =
due to a security concern, and that we will get a notice later after the =
fact. Normally we get notices in advance, even for software upgrades due =
to security or other important issues, so I am curious if other qwest =
customers had the same experience and wether this is how it's going to =
be from here on in? The affected platform was juniper and I'd love to =
know the specfic case being addressed here.
>>=20
>> Mike-
>>=20
>=20



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