[120102] in North American Network Operators' Group
Re: Breaking the internet (hotels, guestnet style)
daemon@ATHENA.MIT.EDU (Owen DeLong)
Wed Dec 9 15:27:18 2009
From: Owen DeLong <owen@delong.com>
In-Reply-To: <4B1FEF72.30505@sprunk.org>
Date: Wed, 9 Dec 2009 12:23:40 -0800
To: Stephen Sprunk <stephen@sprunk.org>
Cc: North American Noise and Off-topic Gripes <nanog@merit.edu>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Dec 9, 2009, at 10:41 AM, Stephen Sprunk wrote:
> Jens Link wrote:
>> Owen DeLong <owen@delong.com> writes:
>>
>>> I expect my connections to my mail server to actually reach my
>>> mail server. I use TLS and SMTP AUTH as well as IMAP/SSL. Many
>>> of the "just works" settings in question break these things badly.
>>>
>>
>> One of my customers has an appliance for his WLAN guest access access
>> which filters out AAAA records. :-(
>>
>> jens@bowmore:~$ dig AAAA www.quux.de @8.8.8.8 +short
>> jens@bowmore:~$
>>
>
> That, unfortunately, is not uncommon. Actually, it's one of the
> _less_
> broken systems I've seen, since IPv4 presumably keeps working.
>
> One major vendor of hotel guestnet equipment returns an A record for
> 0.0.0.1 if you do an ANY or AAAA query for any hostname--even ones
> that
> don't exist. At least with WinXP, you have to disable IPv6 just to
> get
> IPv4 to work! Worse, their tech support sees nothing wrong with this;
> if you disagree, all they'll do is offer a refund. Unfortunately,
> "take
> your money elsewhere" doesn't work when you've already paid for the
> hotel room--and they know it.
>
I've actually extracted significant rebates from Hotels where their
internet
was provably broken, and, their third-party provider would not resolve
the issue. More than just a refund of the IP fees. In one case, 1/2 the
cost of my multi-night stay.
Owen
