[119664] in North American Network Operators' Group
iGlass CMTS monitoring solution
daemon@ATHENA.MIT.EDU (Eric J Esslinger)
Wed Nov 25 12:47:38 2009
From: Eric J Esslinger <eesslinger@fpu-tn.com>
To: "'nanog@nanog.org'" <nanog@nanog.org>
Date: Wed, 25 Nov 2009 11:46:48 -0600
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
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We've been looking at the iGlass's cable system monitoring solution for mon=
itoring our cable system; It integrates with billing to give the ability, a=
t a csr level, to allow them to directly lookup the status of a customer's =
cable modem (for example, online, offline, negotiationg, flapping), history=
, and also integrates with the CMTS and will make SNMP polls of the modems =
to see signal levels, CPE's attached, configured speed vs current actual sp=
eed, etc.
I was wondering if anyone had any comments for or against them, or of alter=
native companies or even open source alternatives. I'm perfectly fine with =
'roll your own' but Nagios/cacti type monitoring really just doesn't cut it=
where this is concerned.
We're < 10k customers.
Contacting me offlist is fine. Thanks.
__________________________
Eric Esslinger
Information Services Manager - Fayetteville Public Utilities
http://www.fpu-tn.com/
(931)433-1522 ext 165
________________________________
This message may contain confidential and/or proprietary information and is=
intended for the person/entity to whom it was originally addressed. Any us=
e by others is strictly prohibited.
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