[119020] in North American Network Operators' Group
Re: HE.net, Fremont-2 outage?
daemon@ATHENA.MIT.EDU (Stef Walter)
Wed Nov 4 14:24:20 2009
Date: Wed, 04 Nov 2009 13:23:25 -0600
From: Stef Walter <stef-list@memberwebs.com>
To: Scott Howard <scott@doc.net.au>
In-Reply-To: <f1dedf9c0911041041g7a7ede9em261c42c6eb20db48@mail.gmail.com>
Cc: nanog@nanog.org
Reply-To: stef@memberwebs.com
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Scott Howard wrote:
> Has anyone managed to get a root cause from HE yet regarding what happened?
>
> I'm still waiting for them to get back to me over 24 hours later...
Good luck.
I'm still waiting for them to get back to me about the outage six weeks
ago. I called and emailed all sorts of folks there, got the run around
for a week at least. Eventually got promises of "so and so should let
you know shortly" but that never occurred.
Cheers,
Stef
