[118957] in North American Network Operators' Group
Re: HE.net, Fremont-2 outage?
daemon@ATHENA.MIT.EDU (Stef Walter)
Tue Nov 3 14:14:09 2009
Date: Tue, 03 Nov 2009 13:13:12 -0600
From: Stef Walter <stef-list@memberwebs.com>
To: Tico <tico-nanog@raapid.net>
In-Reply-To: <4AF07B5E.1020504@raapid.net>
Cc: nanog@nanog.org
Reply-To: stef@memberwebs.com
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Tico wrote:
> Hey guys,
>
> I can't get through to Hurricane Electric, and they seem to be having an
> outage at their Fremont-2 facility again (as of 17:30 UTC or
> thereabouts) --
> ticket system is unanswered, phones go to voicemail, all equipment is
> unreachable.
Yes, there was a power outage. Confirmed with Hurricane Electric. All
our equipment was offline for 5 minutes or so. Discussed over on
outages@outages.org. This is the second such data center wide power
outage in 2 months.
I'm unimpressed with their lack of transparency on these issues. It
seems not even their own employees know the causes or their remedial
actions. The impression you get is that it's a pretty wild and crazy
over at Hurricane Electric without real disaster recovery plans or
procedures.
Cheers,
Stef
