[118829] in North American Network Operators' Group
Re: Abuse desk software
daemon@ATHENA.MIT.EDU (Jack Bates)
Fri Oct 30 14:18:28 2009
Date: Fri, 30 Oct 2009 13:15:56 -0500
From: Jack Bates <jbates@brightok.net>
To: Brandon James <bjamlists@gmail.com>
In-Reply-To: <4AEB0ECC.3050801@gmail.com>
Cc: "'nanog@nanog.org'" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Brandon James wrote:
> Abacus - Is by far the best thing out there IMHO.
>
> http://wordtothewise.com/products/abacus.html
Seconded. There isn't a lot of software available that is strictly abuse
oriented. Abuse tends to have specific criteria that differs from
support and even generic incident response.
Jack
