[118671] in North American Network Operators' Group
Re: Simple Change Management Tracking
daemon@ATHENA.MIT.EDU (Mohacsi Janos)
Mon Oct 26 12:26:19 2009
Date: Mon, 26 Oct 2009 17:25:33 +0100 (CET)
From: Mohacsi Janos <mohacsi@niif.hu>
To: Nathan Ward <nanog@daork.net>
In-Reply-To: <2E39285F-BE7D-4573-AD93-CC2B68CA2E07@daork.net>
Cc: NANOG <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Tue, 27 Oct 2009, Nathan Ward wrote:
> On 27/10/2009, at 12:11 AM, Paul Stewart wrote:
>> We ran RT for a while but every time a new update came out on CentOS it
>> broke the installation (perl mods), making it a pain to keep running.
>> Bugzilla we haven't tried nor the JIRA. I'll take a look... does JIRA have
>> an approval process or some type?
>
> I suggest sticking with RT.
>
> I run RT on CentOS by maintaining a separate Perl libs dir for the cpan
> modules that are required by RT and keeping it separate from the OS managed
> stuff, it works very well.
If you are already using drupal portal software I recommend this:
http://drupal.org/project/ticketing
Best Regards,
Janos Mohacsi
