[118658] in North American Network Operators' Group
RE: Simple Change Management Tracking
daemon@ATHENA.MIT.EDU (Paul Stewart)
Mon Oct 26 07:40:40 2009
Date: Mon, 26 Oct 2009 07:39:14 -0400
In-Reply-To: <87bpjubd68.fsf@laphroiag.quux.de>
From: "Paul Stewart" <pstewart@nexicomgroup.net>
To: "Jens Link" <lists@quux.de>,
<nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Thanks - we're not really looking for so much a ticketing system as more
of a "change management approval" system I guess. There was a hosted
package offering called "Sargeant Change" at one time but the website
disappeared - while I'd rather not have something hosted it was exactly
what would work for us... too bad I can't find it any longer.
Appreciate the input..
Paul
-----Original Message-----
From: Jens Link [mailto:lists@quux.de]
Sent: October 26, 2009 7:36 AM
To: nanog@nanog.org
Subject: Re: Simple Change Management Tracking
Duane Waddle <duane.waddle@gmail.com> writes:
> [1] Request Tracker -- http://bestpractical.com/ -- Really nice open
> source ticketing system
OTRS (http://www.otrs.org) might also be an option but as RT it doesn't
relay fit the subject (Simple Change...).
cheers
Jens
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