[118289] in North American Network Operators' Group
OT: Any PALM e-mail administrators
daemon@ATHENA.MIT.EDU (Keith Medcalf)
Sun Oct 18 12:53:29 2009
Date: Sun, 18 Oct 2009 13:52:28 -0300
From: "Keith Medcalf" <kmedcalf@dessus.com>
To: "NANOG list" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
I have tried contacting PALM through their listed contact phone numbers and=
by email to their postmaster, all to no avail.
I am having problems with their SMTP servers being unable to communicate wi=
th my domain configured SMTP server using Mxed addessing (ie, to kmedcalf@d=
essus.com) although sending directly to the mail server (kmedcalf@mail.dess=
us.com) works correctly. This issue is limited to PALM and their configura=
tion and I cannot duplicate (nor have I ever come across such a misconfigur=
ation anywhere else, ever). Even adding A records directly to the domain r=
ecord itself does not result in success.
I have had no success contacting anyone with clue at palm for about three w=
eeks now despite numerous attempts to do so.
Anyone with an internal contact, or if anyone from PALM is here, off-list c=
ontact info would be appreciated. (mail sent via PALM SMTP servers will ha=
ve to be sent to the incorrect -- direct mailbox on the SMTP server -- addr=
ess kmedcalf@mail.dessus.com or your misconfigured servers will not even at=
tempt to send the message).
Now, back to our regularly scheduled programming ...
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