[118181] in North American Network Operators' Group
RE: DreamHost admin contacts
daemon@ATHENA.MIT.EDU (Jeff Saxe)
Tue Oct 13 16:49:02 2009
From: Jeff Saxe <jsaxe@briworks.com>
To: Andy Ringsmuth <andyring@inebraska.com>, NANOG list <nanog@nanog.org>
Date: Tue, 13 Oct 2009 13:48:25 -0700
In-Reply-To: <574FBCA4-5EAC-4BDD-A449-FEEFFB2D3120@inebraska.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
> Barring that, what recommendations might the NANOG community have for
> an extremely rock-solid e-mail hosting company? I realize that may
> mean self-promotion, but hey, bring it on.
Some people, when they say "email hosting company", inherently mean "hostin=
g specifically of Microsoft Exchange email, contacts, and calendar". If tha=
t's what you're after, then I would recommend my employer's chosen hosted E=
xchange partner, Intermedia <http://www.intermedia.net>. They maintain serv=
er farms of Exchange clusters, and they have a very good customer portal (b=
oth at the administrator-of-the-site level and the individual end user). Th=
ey also have an FTP-up-a-PST-file-and-merge-it-into-a-mailbox function that=
makes the initial migration from some other Exchange repository faster and=
more parallelizable than without it. We are extremely pleased, and we have=
basically stopped hosting Exchange for our own customers on our own in-hou=
se hardware, just using Intermedia as a branded service.
Depending on your requirements (audit copy of every single email and and ou=
t, mandatory retention periods, BlackBerry connectivity, etc.), they probab=
ly can do anything you're asking for. Their uptime has been stellar except =
for one morning of about 3 to 4 hours, when a major MAN cable was busted ar=
ound Manhattan somewhere and disconnected their datacenter. Other than that=
, we have not had the long, painful, tension-filled, customer-angering outa=
ge periods that we used to have with another provider which shall not be na=
med. (OK, it will: GroupSpark. Stay far away from them.)
-- Jeff Saxe
Network Engineer, Blue Ridge InternetWorks
Charlottesville, VA
www.briworks.com
