[115825] in North American Network Operators' Group
Re: Bandcon
daemon@ATHENA.MIT.EDU (Alan Hannan)
Thu Jul 9 23:21:59 2009
In-Reply-To: <42d378020907091343h60a4d031hbcb52ab83041720b@mail.gmail.com>
Date: Thu, 9 Jul 2009 20:21:12 -0700
From: Alan Hannan <alan@routingloop.com>
To: tb <tbraning@gmail.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
In a former life, I used Bandcon for point to point transport between POPs.
We did not use them for IP Transit.
I found Bandcon to be professional, responsive, and their technical design
and delivery quality very high.
Problems were extremely rare, and when they occurred they were dealt with
promptly.
I won't get involved in a point by point debate, as Todd seems to have set
the record reasonably straight and I trust happy customers will step up to
the plate, but I found them to be a positive vendor that stuck to their
contracts and delivered what they said they would deliver.
-alan
On Thu, Jul 9, 2009 at 1:43 PM, tb <tbraning@gmail.com> wrote:
> Hi All,
>
> My name is Todd Braning, I work on the technical side of the BandCon
> house. I am afraid Paul's email is inaccurate.
>
> Here are a few facts:
>
> BandCon offers transport services that can be configured as
> unprotected or protected. If you buy an unprotected circuit, and the
> underlying transport has issues, your VC will have issues. However
> that is not the case if you purchase a protected service.
>
> BandCon does not "just slap all your locations into one big VLAN and
> let unknown unicast flooding and MAC learning sort it out". All
> circuits are provisioned as separate point to point MPLS VCs. We do,
> in fact, utilize traffic engineering and do not oversubscribe our
> wavelengths.
>
> Regarding our NOC. It is true that in the past, our NOC was sub par.
> This is no longer the case. About a year ago we replaced all NOC
> technicians, brought in an experienced NOC manager and have made
> significant progress.
>
> Paul - I cannot find you in our customer database so I am not sure
> what services you bought from BandCon. However, I would be happy to
> speak with you, or anyone else interested, regarding the technical
> merits of our transport services. If anyone is interested, please
> contact me.
>
>
> Thanks,
>
> Todd Braning
>
>
