[115644] in North American Network Operators' Group
Re: Using twitter as an outage notification (was: Fire, Power loss at
daemon@ATHENA.MIT.EDU (Jeffrey Lyon)
Sat Jul 4 10:48:07 2009
In-Reply-To: <F832A12A-0AED-4A01-955D-E24DCA6181C8@americafree.tv>
Date: Sat, 4 Jul 2009 10:47:53 -0400
From: Jeffrey Lyon <jeffrey.lyon@blacklotus.net>
To: Marshall Eubanks <tme@americafree.tv>
Cc: nanog@merit.edu
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Personally, I find it difficult to take Twitter seriously. It seems
like more of a kids toy than a business tool. Something like a
blogspot account would make a lot more sense.
Jeff
On 7/4/09, Marshall Eubanks <tme@americafree.tv> wrote:
>
> On Jul 4, 2009, at 6:17 AM, Roland Perry wrote:
>
>
> > In article
> <786BA8C0-B534-40FF-9126-1E33BD11CB3C@americafree.tv>,
> Marshall Eubanks <tme@americafree.tv> writes
> >
> > >
> > > > That's a great idea, use some lame Web 2.0 trend to communicate with
> > > > actual real life customers. </sarcasm>
> > > >
> > > >
> > > I would assume they figured it was better than just remaining silent.
> > >
> >
> > I'm about to recommend to an organisation that it [a twitter account] is
> better than posting news of an outage on their low-volume website, which
> will get swamped when too many people poll it for news.
> >
> >
>
> What if the outage takes out their website too ?
>
> I don't think that their website was up, and I would guess that they didn't
> have email either. That
> is a bad situation to be in.
>
> Note, BTW, that twitter itself is subject to frequent planned and unplanned
> outages.
>
> Marshall
>
>
> > What does the team think?
> >
> > Paying a lot more to host the website with higher "burst" capacity during
> an emergency, isn't an option.
> >
> > The only other idea I've had is to sign all the customers up to receive an
> SMS via some sort of broadcast service (the news will fit easily in one
> SMS).
> > --
> > Roland Perry
> >
> >
> >
>
> Regards
> Marshall Eubanks
> CEO / AmericaFree.TV
>
>
>
>
>
--
Jeffrey Lyon, Leadership Team
jeffrey.lyon@blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.
Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
at Booth #401.