[115638] in North American Network Operators' Group
Using twitter as an outage notification (was: Fire,
daemon@ATHENA.MIT.EDU (Roland Perry)
Sat Jul 4 06:20:14 2009
Date: Sat, 4 Jul 2009 11:17:49 +0100
To: nanog@merit.edu
From: Roland Perry <lists@internetpolicyagency.com>
In-Reply-To: <786BA8C0-B534-40FF-9126-1E33BD11CB3C@americafree.tv>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
In article <786BA8C0-B534-40FF-9126-1E33BD11CB3C@americafree.tv>,
Marshall Eubanks <tme@americafree.tv> writes
>> That's a great idea, use some lame Web 2.0 trend to communicate with
>> actual real life customers. </sarcasm>
>>
>I would assume they figured it was better than just remaining silent.
I'm about to recommend to an organisation that it [a twitter account] is
better than posting news of an outage on their low-volume website, which
will get swamped when too many people poll it for news.
What does the team think?
Paying a lot more to host the website with higher "burst" capacity
during an emergency, isn't an option.
The only other idea I've had is to sign all the customers up to receive
an SMS via some sort of broadcast service (the news will fit easily in
one SMS).
--
Roland Perry
