[1155] in North American Network Operators' Group
Re: outages, quality monitoring, trouble tickets, etc
daemon@ATHENA.MIT.EDU (Ehud Gavron)
Fri Nov 24 06:24:04 1995
Date: Fri, 24 Nov 1995 04:15:59 -0700 (MST)
From: Ehud Gavron <GAVRON@ACES.COM>
In-reply-to: Your message dated "Fri, 24 Nov 1995 05:11:01 -0600 (CST)"
<199511241111.FAA08784@westie.gi.net>
To: Alan Hannan <alan@gi.net>
Cc: GAVRON@ACES.COM, nanog@merit.edu
Alan wrote:
[I wrote:]
>] I have a ticket open with barrnet since 07/95 as to simple loss in
>] the Santa Cruz area. When Barrnet [oops, sorry, "call us BBN Planet"]
>] closes that 4-month-old ticket, talk.
> Why should they talk to you? Do you pay them a service fee?
Their customer has instructed Barrnet NOC and staff to treat me as
a consultant/employee of the customer authorized to speak for them.
(4 month open ticket. Problem duplicated at will. Large packet loss.
inexcusable.)
...
> I certainly see no reason why I should do this work for you.
Fair enough... Do no work for other than your customers. This isn't
Atlas Shrugged. If I need something from you I'll get one of your
customers to sign off on it, or I'm just another leech.
> Brash in my Thanksgiving Vegetarianism,
> -alan
Ehud
--
Ehud Gavron (EG76)
gavron@Hearts.ACES.COM
