[115470] in North American Network Operators' Group
Ticketmaster contact? - out of options
daemon@ATHENA.MIT.EDU (Stephen Mathezer)
Tue Jun 23 15:50:53 2009
Date: Tue, 23 Jun 2009 13:50:41 -0600
From: Stephen Mathezer <nanog@mathezer.com>
To: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Is there anyone from Ticketmaster on list, or can anyone provide me with
a decent technical contact? I have tried their "Global Monitoring
Support" organization by phone and by email with little success.
We have several thousand users NATing behind a single IP address.
Ticketmaster is blackholing this IP on a regular basis, presumably due
to volume of requests. If we change the NAT, the problem quickly crops
up again. Their GMS support team has supposedly fixed this multiple
times, but in fact have not.
Any suggestions?
thanks
-Steve
