[115070] in North American Network Operators' Group
Re: savvis
daemon@ATHENA.MIT.EDU (Randy Bush)
Fri Jun 5 19:24:43 2009
Date: Sat, 06 Jun 2009 08:23:56 +0900
From: Randy Bush <randy@iij.ad.jp>
To: North American Network Operators Group <nanog@merit.edu>
In-Reply-To: <m2prdjovte.wl%randy@psg.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
> we have a routing issue within savvis
> <http://puck.nether.net/netops/nocs.cgi?ispname=savvis> says to contact
> ssc@savvis.net and ipnoc@savvis.net
> the latter does not answer email. the former is invalid
> ... while talking to cluster9.us.messagelabs.com.:
> >>> DATA
> <<< 550 Invalid recipient <ssc@savvis.net> (#5.1.1)
> 550 5.1.1 <ssc@savvis.net>... User unknown
> <<< 503 RCPT first (#5.5.1)
> could someone with routing filter fu at savvis please contact us out of
> band? thanks.
for the archives
o someone gave us a different front door address at savvis. the tech
there replied that, as it was the site of their customer, they could
not help [0].
o i also received a response to the nanog post from an engineer. it
was to
- say they will have the broken email listings fixed
- say they will chase down internally with customer
you can guess who i would hire.
randy
--
[0] - at the companies where i have worked (which vix says is a skewed
sample), "not my job" is a CLM. the customer pays me for it to be
my job. i may not be able to disclose, but i sure as hell will
chase.
