[113988] in North American Network Operators' Group
OOB customer communications (Re: Looking for Support Contact at
daemon@ATHENA.MIT.EDU (Mike Lewinski)
Sun Apr 26 22:40:53 2009
Date: Sun, 26 Apr 2009 20:40:46 -0600
From: Mike Lewinski <mike@rockynet.com>
To: nanog@nanog.org
In-Reply-To: <49F4C9CA.20505@zero11.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
We're experimenting with Twitter as a means to communicate anytime there
are system-wide outages (in addition to regular maintenance
notifications). Adoption is slow but I foresee growth once we really get
the word out.
Being a data and VoIP provider, certain events can effect both email and
telephone communications, so having a truly OOB method of contact is
potentially invaluable.
It would be awesome if there was a service like twitter that wasn't down
as often as it is.
Anyone have a list of all xSPs using Twitter?
Mike
