[112461] in North American Network Operators' Group
Re: Yahoo and their mail filters..
daemon@ATHENA.MIT.EDU (J.D. Falk)
Thu Feb 26 20:43:19 2009
Date: Thu, 26 Feb 2009 18:15:08 -0700
From: "J.D. Falk" <jdfalk-lists@cybernothing.org>
To: nanog@nanog.org
In-Reply-To: <18854.5522.422745.897076@world.std.com>
Errors-To: nanog-bounces@nanog.org
Barry Shein wrote:
> I suggested that probably 99% of the false positives I see could be
> avoided by just waiting until there are two or more complaints from
> the same source before firing it back as spam.
I've developed systems for ISPs to handle inbound complaints from AOL &
such, and that's exactly what we did: multiple complaints were acted upon,
single complaints only fed into the aggregate stats. On the INBOUND side.
We didn't ask AOL to do that work for us.
Many recipients of complaint feedback actually /want/ to receive every
complaint, because -- like John Levine -- they treat those complaints as
unsubscribe requests.
Yours is not the common use case.
--
J.D. Falk
Return Path Inc
http://www.returnpath.net/
