[112262] in North American Network Operators' Group
SLAs for colo sites?
daemon@ATHENA.MIT.EDU (Hank Nussbacher)
Sun Feb 22 02:29:23 2009
Date: Sun, 22 Feb 2009 09:28:43 +0200
To: nanog@nanog.org
From: Hank Nussbacher <hank@efes.iucc.ac.il>
Errors-To: nanog-bounces@nanog.org
A neutral colo site has to just provide two things really: A/C and
power. What happens when a colo site loses power even though they have all
the necessary bells and whistles - generators, UPSs, multiple electrical
carrier feeds, etc. Can anyone point me at actual online SLAs for colo
sites that not only state 100% uptime but also state what happens if they
fail that promise?
Thanks,
Hank