[112262] in North American Network Operators' Group

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SLAs for colo sites?

daemon@ATHENA.MIT.EDU (Hank Nussbacher)
Sun Feb 22 02:29:23 2009

Date: Sun, 22 Feb 2009 09:28:43 +0200
To: nanog@nanog.org
From: Hank Nussbacher <hank@efes.iucc.ac.il>
Errors-To: nanog-bounces@nanog.org

A neutral colo site has to just provide two things really: A/C and 
power.  What happens when a colo site loses power even though they have all 
the necessary bells and whistles - generators, UPSs, multiple electrical 
carrier feeds, etc.  Can anyone point me at actual online SLAs for colo 
sites that not only state 100% uptime but also state what happens if they 
fail that promise?

Thanks,
Hank



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