[112246] in North American Network Operators' Group

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Re: Consumer broadband please move (was:Re: comcast price check)

daemon@ATHENA.MIT.EDU (Ryan A. Krenzischek)
Sat Feb 21 14:02:35 2009

Date: Sat, 21 Feb 2009 14:02:14 -0500 (EST)
From: "Ryan A. Krenzischek" <ryan@bbnx.net>
To: mike <mike-nanog@tiedyenetworks.com>
In-Reply-To: <49A03698.106@tiedyenetworks.com>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org


Mike,

Comcast sells these business services but expects to be held to no SLA. 
It was a clear warning before going to use them, that you could run into 
potential problems with their "Enterprise-Grade" ethernet service.  It 
took 4 months for their techs to figure out it was something wired wrong 
on their equipment.

The bottom line is if you want your mission-critical services to work 
reliably 100% of the time, don't use Comcast.

Ryan

On Sat, 21 Feb 2009, mike wrote:

> Guys, I mean no offense, but this discussion probabbly belongs on a home user 
> oriented forum like broadbandreports.com or similar.
>
> Thanks.
>
>


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