[112244] in North American Network Operators' Group
Re: Craptastic Service! (was: Re: comcast price check)
daemon@ATHENA.MIT.EDU (Jim Popovitch)
Sat Feb 21 12:50:07 2009
In-Reply-To: <49A03312.8000601@kingrst.com>
Date: Sat, 21 Feb 2009 12:49:56 -0500
From: Jim Popovitch <jimpop@gmail.com>
To: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
On Sat, Feb 21, 2009 at 12:00, Steven King <sking@kingrst.com> wrote:
> I don't think the expectations are that high for the money spent. They
> are promising a service for a particular price. They either deliver on
> that service in a 100% working condition or its false advertising and
> thus is not honest. It isn't the customers fault they decided to promise
> a service at a price blow market value.
What did the customer's contract state? I suspect the contract
differs greatly from your text above.
Never let marketing madness deliver non-legally binding expectations. ;-)
-Jim P.
