[112119] in North American Network Operators' Group
Network SLA
daemon@ATHENA.MIT.EDU (Saqib Ilyas)
Thu Feb 19 10:50:29 2009
Date: Thu, 19 Feb 2009 20:50:17 +0500
From: Saqib Ilyas <msaqib@gmail.com>
To: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
Greetings
I am curious to know about any tools/techniques that a service provider uses
to assess an SLA before signing it. That is to say, how does an
administrator know if he/she can meet what he is promising. Is it based on
experience? Are there commonly used tools for this?
Thanks and best regards
--
Muhammad Saqib Ilyas
PhD Student, Computer Science and Engineering
Lahore University of Management Sciences
