[111393] in North American Network Operators' Group
Seeking FIOS tech support with two (or more) brain cells
daemon@ATHENA.MIT.EDU (Robert E. Seastrom)
Wed Feb 4 23:45:55 2009
To: nanog@nanog.org
From: "Robert E. Seastrom" <rs@seastrom.com>
Date: Wed, 04 Feb 2009 23:45:50 -0500
Errors-To: nanog-bounces@nanog.org
Hi folks,
Does anyone know any kind of super-secret back door number for Verizon
FIOS tech support for people-with-a-clue? I can hear the drool
hitting the keyboard on the other end of the line and the confusion in
the voice of the support rep when I try to get help with turning up a
"business" (ha!) FIOS circuit with five static addresses on it.
Things have sure gone downhill since they decided that a MOCA handoff
was a good idea; I turned one of these up for another friend a year
ago and it was 100% plug and chug...
Before you flame me, yes, I tried the database on puck.nether.net to
see if I could pull something off via that route, but no joy.
-r
