[108480] in North American Network Operators' Group

home help back first fref pref prev next nref lref last post

Re: Go daddy mail services admin

daemon@ATHENA.MIT.EDU (Mike M)
Mon Oct 6 07:42:56 2008

In-Reply-To: <48E660B1.70803@justinshore.com>
Date: Mon, 06 Oct 2008 07:42:45 -0400
From: "Mike M" <the.lists@mgm51.com>
To: "NANOG" <nanog@merit.edu>
Errors-To: nanog-bounces@nanog.org

On 10/3/2008 at 1:13 PM Justin Shore wrote:

|Jeff Kinz wrote:
|> Based on their long term refusal to adjust their policy to
|> conform to PBL intended usage of the list I suspect this
|> issue cannot be corrected.  The only answer I have found is
|> to inform the affected people they have to move from GoDaddy
|> to a company that does a better job to correct the problem.
|
|GoDaddy is about as worthless of a mail provider and it gets.  I can't 
|count the number of times I've had customers get themselves blacklisted 
|by GoDaddy and not be able to get unlisted.  Finding a contact number 
|for them used to be damn near impossible.  Finding a competent mail 
|admin on the other end actually was impossible.  My own company got 
|blacklisted by GoDaddy a little over a year ago.  A user with an 
|infected laptop relayed infected email out through the corporate 
|firewall's NAT pool (no longer blindly permitted).  GoDaddy's response? 
|  The entire /24 used by our corporate firewall was blacklisted 
|intermittently for about 6 months.
|
|Our recommendation to our clients and our SP customers is to not use 
|GoDaddy's mail services.  Pick a mail provider that's known for being 
|responsive.
 =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D



I would add that Yahoo email should also be on that list of email providers=
 to tell one's customers to avoid, for all the reasons mentioned above.=
  Yahoo's email is especially bad around the area I live because the local=
 DSL provider uses a re-branded Yahoo email service.   It has become easier=
 for me to walk to my neighbor's house and hand-deliver a letter, than to=
 try sending an email to that neighbor's Yahoo email inbox.





home help back first fref pref prev next nref lref last post