[108345] in North American Network Operators' Group

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RE: Go daddy mail services admin

daemon@ATHENA.MIT.EDU (Blake Pfankuch)
Tue Sep 30 09:22:03 2008

From: Blake Pfankuch <bpfankuch@cpgreeley.com>
To: Frank Bulk <frnkblk@iname.com>, "nanog@nanog.org" <nanog@nanog.org>
Date: Tue, 30 Sep 2008 07:21:52 -0600
In-Reply-To: <!&!AAAAAAAAAAAuAAAAAAAAAKTyXRN5/+lGvU59a+P7CFMBAN6gY+ZG84BMpVQcAbDh1IQAAAATbSgAABAAAAAmuLBYKLkoQpgGJVrtJfdaAQAAAAA=@iname.com>
Errors-To: nanog-bounces@nanog.org

Amazingly its not a route problem.  Its actually confirmed an issue with th=
e mail server.  Hense me asking for a mail services admin.  The issue is co=
nfirmed from 3 locations with 3 different ISP's and I do actually know what=
s going on.  I can connect to the server, but it will not allow me to send =
messages, even when authenticated.  Returns a 554.  It has been doing this =
with legitimate mail.  They do not have the ability to send outbound as the=
y get a 554 from their home office.  The secondary smtp server links me to =
spamhaus saying that it will not allow relay based on an existing PBL entry=
.  The PBL entry is because it's a residential DHCP connection, and the PBL=
 entry was put in place by the isp.  Please see http://www.spamhaus.org/pbl=
/query/PBL191963 if you have questions.

So.  Again.  Looking for a GoDaddy Mail services Admin.

-----Original Message-----
From: Frank Bulk [mailto:frnkblk@iname.com]
Sent: Monday, September 29, 2008 9:07 PM
To: Blake Pfankuch; nanog@nanog.org
Subject: RE: Go daddy mail services admin

This would be when a tcp traceroute would be very helpful in diagnosing the
problem.

Frank

-----Original Message-----
From: Blake Pfankuch [mailto:bpfankuch@cpgreeley.com]
Sent: Monday, September 29, 2008 12:59 PM
To: nanog@nanog.org
Subject: Go daddy mail services admin

Could I get a godaddy mail admin to contact me off list?  Ive been working
with a client who has a hosted website and mail services and lost the
ability to communicate with their SMTP server about 6 weeks ago.  Been
through about 4 hours on the phone with Godaddy Support and Comcast.

Thanks


Blake Pfankuch
Connecting Point of Greeley
Network Engineer
970-356-7224
[cid:image001.jpg@01C9222A.D05DF880][cid:image002.gif@01C9222A.D05DF880]





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