[106549] in North American Network Operators' Group
Re: Level3 tries cell-phone style billing scam on customers
daemon@ATHENA.MIT.EDU (Patrick W. Gilmore)
Mon Aug 4 17:03:31 2008
From: "Patrick W. Gilmore" <patrick@ianai.net>
To: NANOG list <nanog@nanog.org>
In-Reply-To: <20080803002428.GA4670@zoidtechnologies.com>
Date: Sat, 2 Aug 2008 20:38:16 -0400
Errors-To: nanog-bounces@nanog.org
On Aug 2, 2008, at 8:24 PM, Jeff MacDonald wrote:
> On Sat, Aug 02, 2008 at 11:15:06AM -0700, Tomas L. Byrnes wrote:
>> There's a big difference between the airlines hiking fares for future
>> flights, which you can see when searching, and choose the
>> competition;
>> and companies adding "surcharges" to pre-existing contracts, some
>> with
>> terms and penalties for termination; all of which have a relatively
>> high
>> switching cost.
>>
>> This is a way for them to raise prices above what they contracted
>> for,
>> while preventing termination of contracts for cause.
>>
>> It's sleazy.
>
> agreed.
>
> however, is there a provision in the contract that allows the rates,
> fees,
> etc to be changed without notice?
Usually there is something about having to pay whatever taxes &
legally mandated fees there are no matter what. Which is probably why
they called it a "tax", even though it isn't. (No comments on what
that says about L3.)
--
TTFN,
patrick
