[106520] in North American Network Operators' Group

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Re: Level3 tries cell-phone style billing scam on customers

daemon@ATHENA.MIT.EDU (Wayne E. Bouchard)
Thu Jul 31 15:36:06 2008

Date: Thu, 31 Jul 2008 12:34:29 -0700
From: "Wayne E. Bouchard" <web@typo.org>
To: Jamie A Lawrence <jal@jal.org>
In-Reply-To: <BD682C3A-3F83-4332-8185-38F8A66C06A0@jal.org>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org

Hoping for a company which will put ethics above profit is like
looking for an honest politician. They're extremely rare.

On Thu, Jul 31, 2008 at 03:28:47PM -0400, Jamie A Lawrence wrote:
> 
> On Jul 31, 2008, at 2:45 PM, Gadi Evron wrote:
> 
> >Isn't malicious, just not very ethical. Having been on the recieving  
> >end a few times.. you don't always know it is happening.
> 
> I'm not sure that's a useful distinction. I strongly doubt any vendor  
> has actual malice towards me (modulo some people I've pissed off at  
> times in panics). Ethics are what I hope for from partners, try to  
> demonstrate, and it is proven over time.
> 
> That said, inventing random fees, hiding them as "taxes" or "federally  
> mandated something or other", and seeing what sticks to the wall in  
> order to get that tiny percent profit boost is not going to make any  
> friends in a network community. It works much better with cell  
> customers or unaware bean counters, but netops folks are going to see  
> it. L3 have given me reason to not like them in the past, and this is  
> just more of the same. The problem is that the big boys seem to be  
> racing to the bottom, so there isn't anyone better to which to defect.

---
Wayne Bouchard
web@typo.org
Network Dude
http://www.typo.org/~web/


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