[106055] in North American Network Operators' Group
RE: Cisco vs Adtran vs Juniper
daemon@ATHENA.MIT.EDU (Paul Stewart)
Fri Jul 18 11:56:15 2008
Date: Fri, 18 Jul 2008 11:55:44 -0400
In-Reply-To: <2C05E949E19A9146AF7BDF9D44085B8635058ED6A6@exchange.aoihq.local>
From: "Paul Stewart" <pstewart@nexicomgroup.net>
To: "Eric Van Tol" <eric@atlantech.net>, "Smith, Steve B" <ss4414@att.com>,
"Chris Heighway" <heighway@gmail.com>
Cc: nanog <nanog@merit.edu>
Errors-To: nanog-bounces@nanog.org
It could be 10 years.. not 100% sure .... 5 or 10 still makes a dent in
Cisco's approach to be honest...
Still wondering if anyone knows how the Cisco lifetime warranty really
works...?
Thanks again,
Paul
-----Original Message-----
From: Eric Van Tol [mailto:eric@atlantech.net]
Sent: Friday, July 18, 2008 11:53 AM
To: Paul Stewart; Smith, Steve B; Chris Heighway
Cc: nanog
Subject: RE: Cisco vs Adtran vs Juniper
> -----Original Message-----
> From: Paul Stewart [mailto:pstewart@nexicomgroup.net]
> Sent: Friday, July 18, 2008 11:48 AM
> To: Smith, Steve B; Chris Heighway
> Cc: nanog
> Subject: RE: Cisco vs Adtran vs Juniper
>
> Thanks guys so far for the responses....
>
> Adtran has a 5 year warranty and support for free as of today - I'm
> not
> aware of this changing but we've had a number of other companies
> change
> that policy in the past couple of years after purchasing a LOT of
> gear
> from them (Motorola, Redline come to mind among others).
>
I thought this was 10 years, but if not, I do apologize. They may have
changed it to 5 "recently?"...I've always been led to believe by my
highly cost-sensitive superiors that it's 10 years, but they often get
things wrong just to get us to purchase the most "cost-effective"
product out there. ;-)
-evt
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