[105705] in North American Network Operators' Group
Re: Mail Server best practices - was: Pandora's Box of new TLDs
daemon@ATHENA.MIT.EDU (Laurence F. Sheldon, Jr.)
Sun Jun 29 16:35:44 2008
Date: Sun, 29 Jun 2008 15:21:09 -0500
From: "Laurence F. Sheldon, Jr." <LarrySheldon@cox.net>
In-Reply-To: <20080629200826.GD1569@sources.org>
Cc: nanog <nanog@merit.edu>
Errors-To: nanog-bounces@nanog.org
Stephane Bortzmeyer wrote:
> It is because, if someone reports (by telephone, IRC or IRL) that he
> sent an email and I did not receive it, I regard as VERY IMPORTANT to
> be able to check the spam folder (with a search tool, not by hand) and
> go back to him saying "No, we really did not receive it".
>
> In a professional environment, I would not accept the idea of email
> disappearing without being able to recover it.
In my view of a "professional environment" (what ever that turns out to
mean) a log file would enable that, without any of the problems holding
mail text might engender.
"Did you get the email from...to...?
"Yes"
"Please tell the court what it said."
--
Requiescas in pace o email Two identifying characteristics
of System Administrators:
Ex turpi causa non oritur actio Infallibility, and the ability to
learn from their mistakes.
Eppure si rinfresca
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