[105085] in North American Network Operators' Group

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Re: OT: www.Amazon.com down?

daemon@ATHENA.MIT.EDU (Edward Lewis)
Sat Jun 7 10:59:07 2008

In-Reply-To: <4849F9CA.6050603@trelane.net>
Date: Sat, 7 Jun 2008 10:58:37 -0400
To: Andrew D Kirch <trelane@trelane.net>
From: Edward Lewis <Ed.Lewis@neustar.biz>
Cc: nanog@merit.edu
Errors-To: nanog-bounces@nanog.org

At 23:00 -0400 6/6/08, Andrew D Kirch wrote:
>Paul Ferguson wrote:

>>  Are you looking in the right place? :-)
>>
>>  %dig www.imdb.com
>>
>>  ; <<>> DiG 9.3.2 <<>> www.imdb.com
>>  ;; global options:  printcmd
>>  ;; Got answer:
>>  ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 924
>>  ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0
>>
>>  ;; QUESTION SECTION:
>>  ;www.imdb.com.                  IN      A
>>
>>  ;; ANSWER SECTION:
>>  www.imdb.com.           4400    IN      CNAME   us.imdb.com.
>>  us.imdb.com.            4       IN      CNAME   us.dd.imdb.com.
>>  us.dd.imdb.com.         16      IN      A       72.21.206.70
...
>Odd, I'm seeing it now.  Couldn't see it for 20-30 minutes.
>
>Andrew

I saw this problem late last night too.  The problem was "downstream" 
in the CNAME chain.  I was able to access IMDB by using 
us.dd.imdb.com (http://us.dd.imdb.com) while the www.imdb.com address 
was (in some sense of the word) "broken."  My local recursor got a 
SERVFAIL for www.imdb.com and inserted a redirection page for it. 
Using dig +trace at the time I could work my way around the issue.  I 
bet the recursor got most of the way there but couldn't get the A 
record or something.

As it was very late for me, I didn't try to "debug" it.  Just had a 
burning question about I movie I had just seen. ;)
-- 
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Edward Lewis                                                +1-571-434-5468
NeuStar

Never confuse activity with progress.  Activity pays more.


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