[104480] in North American Network Operators' Group
Re: [NANOG] Installation troubles with GlobalCrossing
daemon@ATHENA.MIT.EDU (Dave Siegel)
Fri May 16 11:39:08 2008
Date: Fri, 16 May 2008 08:46:54 -0700
From: Dave Siegel <dsiegel@siegelie.com>
To: Erich Hohermuth <eh@profzone.ch>
Mail-Followup-To: Dave Siegel <dsiegel>, Erich Hohermuth <eh@profzone.ch>,
nanog@nanog.org
In-Reply-To: <1210837085.24740.22.camel@matrix.mlan.solnet.ch>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
Hi Eric,
Sorry you're having troubles. If you send me an email with your
customer information or give me a call I'll look into this and get
you sorted out.
Dave Siegel
VP Global IP/Data Services Product Management
716-408-2608
On Thu, May 15, 2008 at 09:38:04AM +0200, Erich Hohermuth reportedly typed:
> Dear members,
>
> I just want to ask if anyone else have major troubles to install new or
> upgrade services with Global Crossing ?
>
> The story:
>
> Last year on December we ordered two layer2 point to point connections
> based on gigabit ethernet connections. The main idea was to directly
> connect to the peering point. After waiting 3 months and lots of mails
> they get the right hardware in place but now 6 months later we still
> don't have a running service, because they just implement something with
> tagged interfaces on one the peering point site without asking.
>
> Regards
> Eric
>
> _______________________________________________
> NANOG mailing list
> NANOG@nanog.org
> http://mailman.nanog.org/mailman/listinfo/nanog
--
Dave Siegel http://www.siegelie.com/blog/
have you read my blogs today? http://blogs.globalcrossing.com/dsiegel/
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