[104331] in North American Network Operators' Group

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Re: [NANOG] Microsoft.com PMTUD black hole?

daemon@ATHENA.MIT.EDU (Glen Turner)
Wed May 7 03:13:34 2008

Date: Wed, 07 May 2008 16:42:45 +0930
From: Glen Turner <gdt@gdt.id.au>
To: Nathan Anderson/FSR <nathana@fsr.com>
In-Reply-To: <4821020A.7050003@fsr.com>
Cc: nanog@merit.edu
Errors-To: nanog-bounces@nanog.org

Nathan Anderson/FSR wrote:
> A member of Microsoft's GNS network escalations team saw my postings on 
> NANOG about this issue and took offense at my use of this forum to raise 
> this issue with them, and criticized me as being unprofessional and 
> lacking in business acumen.

Hang on a tick. Aren't you one of their customers...<looking through
mail spool>...

 > As I pointed out in my post earlier today timestamped at 2:29PM, I was
 > using an XP SP3 host to perform my tests with...

...why yes, you are.

I can't think of any other supplier that would be so unprofessional and
so lacking in business acumen as to say that their customer was UALIBI.

Amazing. A fine case study of a person in customer contact undoing the
work of millions of dollars in PR.  Whatever you say about Steve Ballmer
he's a great sales person at heart. He must despair at some of his staff.

-- 
  Glen Turner

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