[103675] in North American Network Operators' Group

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Re: Problems sending mail to yahoo?

daemon@ATHENA.MIT.EDU (Joe Greco)
Thu Apr 10 16:09:48 2008

From: Joe Greco <jgreco@ns.sol.net>
To: cstone@axint.net (Chris Stone)
Date: Thu, 10 Apr 2008 14:29:08 -0500 (CDT)
Cc: nanog@merit.edu
In-Reply-To: <47FE5319.10609@axint.net> from "Chris Stone" at Apr 10, 2008 11:49:13 AM
Errors-To: owner-nanog@merit.edu


> Barry Shein wrote:
> > Is it just us or are there general problems with sending email to
> > yahoo in the past few weeks? Our queues to them are backed up though
> > they drain slowly.
> > 
> > They frequently return:
> > 
> >        421 4.7.0 [TS01] Messages from MAILSERVERIP temporarily deferred due to user complaints - 4.16.55.1; see http://postmaster.yahoo.com/421-ts01.html
> > 
> >     (where MAILSERVERIP is one of our mail server ip addresses)
> ....
> > Just wondering if this was a widespread problem or are we just so
> > blessed, and any insights into what's going on over there.
> 
> I see this a lot also and what I see causing it is accounts on my servers
> that don't opt for spam filtering and they have their accounts here set to
> forward mail to their yahoo.com accounts - spam and everything then gets
> sent there - they complain to yahoo.com about the spam and bingo - email
> delays from here to yahoo.com accounts....

We had this happen when a user forwarded a non-filtered mail stream from
here to Yahoo.  The user indicated that no messages were reported to Yahoo
as spam, despite the fact that it's certain some of them were spam.

I wouldn't trust the error message completely.  It seems likely that a jump
in volume may trigger this too, especially of an unfiltered stream.

... JG
-- 
Joe Greco - sol.net Network Services - Milwaukee, WI - http://www.sol.net
"We call it the 'one bite at the apple' rule. Give me one chance [and] then I
won't contact you again." - Direct Marketing Ass'n position on e-mail spam(CNN)
With 24 million small businesses in the US alone, that's way too many apples.

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