[103600] in North American Network Operators' Group

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RE: Speedtest site accuracy [was: Bandwidth issues in the Sprint network]

daemon@ATHENA.MIT.EDU (Frank Bulk)
Tue Apr 8 15:23:46 2008

Reply-To: <frnkblk@iname.com>
From: "Frank Bulk" <frnkblk@iname.com>
To: <surfer@mauigateway.com>, <nanog@merit.edu>
In-Reply-To: <20080408111558.2B8BCFBD@resin17.mta.everyone.net>
Date: Tue, 8 Apr 2008 14:20:26 -0500
Errors-To: owner-nanog@merit.edu


We have an test server inside our network that we have customers test again.
We tell customers that we can only control our network -- beyond our
upstream routers it's best-effort only.

That said, if there is a real performance issue upstream we do our best to
assist or point the customer in the right direction.

Frank

-----Original Message-----
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of
Scott Weeks
Sent: Tuesday, April 08, 2008 1:16 PM
To: nanog@merit.edu
Subject: Speedtest site accuracy [was: Bandwidth issues in the Sprint
network]

--- mevans@alphatheory.com wrote:

Try using the Java test on DSLReports rather than the Flash based test. I've
found it to be much more accurate. I also receive the message about
compression being used when I test with the flash test. I think it may be a
bug.
---------------------------------------


This brings up a PITA point for me.  Recently, I have seen a rash of
"Speedsite test server at <location> says blah, blah, blah" tickets finally
reach me and I am telling everyone they're not an accurate way to measure
network performance.  I notice that at least some are just sending text in
Latin.

To other medium-sized eyeball network providers (I'm defining medium size as
50-150K DSL/Cable connections and 50-1500 leased line customers): are you
seeing this and what do you tell your customers?

scott


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