[103401] in North American Network Operators' Group
AT&T lack of customer service
daemon@ATHENA.MIT.EDU (Patrick Torney)
Sat Mar 29 11:57:12 2008
From: Patrick Torney <patrick@trionworld.com>
To: nanog <nanog@merit.edu>
Date: Sat, 29 Mar 2008 10:49:19 -0500
In-Reply-To: <47E42CA7.90305@kl.net>
Errors-To: owner-nanog@merit.edu
Hi folks:
This is my first posting to this email group. If I am at the wrong place fo=
r what I'm asking, I humbly ask for the your collective indulgence.
I am having a problem with a service order with AT&T and I am getting nowhe=
re with their sales organization. My repeated inquires go unheeded for days=
, even weeks on end. And it's been going on for over 5 months.
Can any of our distinguished AT&T colleagues (or anyone else within the NAN=
OG community for that matter) contact me off line? I am hoping someone can =
provide me with any contact info for some higher power inside AT&T, either =
within their sales organization or at an executive level, to whom I may add=
ress my grievances? I would be most grateful.
Thank you in advance.
Kind Regards,
Patrick Torney
Trion World Network
