[10249] in North American Network Operators' Group
Re: MCI outages (summary)
daemon@ATHENA.MIT.EDU (Robert_Gutierrez@3com.com)
Thu Jun 26 15:03:59 1997
From: Robert_Gutierrez@3com.com
To: nanog@merit.edu
Date: Thu, 26 Jun 1997 11:34:07 -0700
> I think the traceroute fails at this hop. Outages work just like
> routing, you pay , X pays MCI, if your not happy you call X,
> X calls MCI, if X doesn't call MCI, then why would you buy service from
> them? This is the standard operator proceure, if there ever was one.
(I hope the formatting is OK. I'm not a Lotus Notes fan ...)
OK, here's a scenario for you. Traceroute fails inside MCI somewhere. So
you
call your upstream, and said upstream only has a peering relationship with
MCI -- ie: not a paying customer. I'm under the impression that unless
you're
a paying customer, then (to quote a 70's phrase) "you don't have nothin'
comin'".
For those ISP/IBP's out there, can a BGP peer open a trouble ticket with
you to have a problem looked at? Or does the "paying customer" have to
open the TT. What if I can't get the "paying customer" to open up the TT
(ie: you think I can get sex.com to open a TT with their upstream, as if
they
would care longer than the time to hit the "D" key on my message).
rob
