[100729] in North American Network Operators' Group
AS 7018 BGP blackhole / AT&T contact sought
daemon@ATHENA.MIT.EDU (Nathan Anderson/FSR)
Tue Nov 6 17:44:22 2007
Date: Tue, 06 Nov 2007 14:42:48 -0800
From: Nathan Anderson/FSR <nathana@fsr.com>
To: nanog@merit.edu
Errors-To: owner-nanog@merit.edu
Hello,
It seems that this question has been asked here in the past before...
http://www.merit.edu/mail.archives/nanog/2006-02/msg00173.html
...but without a (public) reply. It has been suggested (both in the
follow-ups to the above and elsewhere) that there are people involved
with 7018 that are frequent readers here; I'm really hoping one of them
will take pity on us and either reply here or communicate with me off-list.
We are in need of an RFC3882-esque method of null-routing /32s on-demand
on our provider's network before they are sent to us. I can provide
details of our circumstances if requested. I have been trying to get
the answer to this question from AT&T MIS support for days now, but have
gotten nowhere. The telephone support guys won't talk to me about this
and tell me to use "Life Cycle" / e-mail for this issue. E-mail replies
from AWMIS are days in coming and not helpful (typically just providing
me with more hoops that they want to make me jump through), and I'm
becoming increasingly frustrated with the level of "support" being
given. All I need is a "yes" or "no" response and, if "yes" is the
answer, the proper community to use.
I can provide past e-mail communications, trouble ticket numbers,
further details...whatever you need.
I apologize if this is inappropriate for this list; if it is, let me
know, and I'll take this somewhere else.
Thanks,
--
Nathan Anderson
First Step Internet, LLC
nathana@fsr.com
