[100538] in North American Network Operators' Group
Re: Abovenet OC48 down
daemon@ATHENA.MIT.EDU (Jason Matthews)
Thu Oct 25 18:38:10 2007
Date: Thu, 25 Oct 2007 15:35:13 -0700
From: Jason Matthews <jason@technorati.com>
To: nanog@merit.edu
In-Reply-To: <472116C9.8090502@technorati.com>
Errors-To: owner-nanog@merit.edu
Dear AboveNet Customer,
AboveNet has experienced a network event.
Start Date & Time:5:15pm Eastern Time
Event Description:An outage on AboveNet's Long Haul Network has impacted
IP connectivity to SFO3. We currently have Field Engineers
investigating this outage and will give additional updates as they
become available.
If you have any questions or concerns, please feel free to call the
AboveNet 24x7 NMC (Network Management Center) at 1 (888) 636-2778.
International customers please use the following numbers: +44 800 169
1646 or 001 (408)350-6673. You may also submit your inquiries via the
ticketing system by opening a ticket through the customer portal or by
sending an email to service@above.net. We appreciate your cooperation
Thank you,
IP Operations