[96371] in Discussion of MIT-community interests
Attn: Please-Claim Your $50-Dillards Reward-Points Today.
daemon@ATHENA.MIT.EDU (DillardsRewards)
Thu Mar 23 15:49:00 2017
To: mit-talk-mtg@charon.mit.edu
From: DillardsRewards <DillardsRewards@thelatestbonusspecials.top>
Reply-To: <DillardsRewards@thelatestbonusspecials.top>
Date: Thu, 23 Mar 2017 15:49:00 -0400
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		<td colspan="2" id="wcbgwn7"><p>Hello mit-talk-mtg@charon.mit.edu,</p>
	    <p>We have great-news for you; because you've remained such a loyal-shoper at Dillard's, we are going to give you a $50-RewardCard good for
ANY-items at all of our many-locations!</p>
	    <p>These bonus-points will only be available until the end of this week, so please make sure that you don't miss-out.</p>
	    <p>All you have to do is visit-below here now and answer a few-questions about your past-experience shopping at Dillard's.</p>
	    <p>It's that simple!</p>
	    <p><br>
	      <span style="font-weight: bold"><a href="http://www.thelatestbonusspecials.top/188c9ab14a52966422507217_ac26d458-010101010001/C/">Visit-Here to Get Your Dillards-Points
Right-Now</a></span></p></td>
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	    <p>If you'd rather.not get these rewardads-anymore, you <a href="http://www.thelatestbonusspecials.top/1580c3f35a92966422507_ac26d458/U/">can.go here</a>.<br>
	      ...2885 Sanford Avenue_S.W._No.40442.<br>
	      Grandville.<br>
	      Michigan - #49418.<br>
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	    <p>At their peak, Cleveland's downtown department stores anchored a lower Euclid Avenue that ranked among the largest retail districts in the
United States and was compared to New York's stylish Fifth Avenue. Massive, multi-level stores (consisting of various "departments") were
built on lower Euclid Avenue around the turn of the twentieth-century. Heralded for their fanciful window displays and traditions like Halle's
"Mr. Jingeling" and Sterling-Linder-Davis's magnificent 50-foot high Christmas tree, the stores drew thousands of shoppers downtown. A trip
on the streetcar down to Halle's, Higbee's, May Company and Euclid Avenue's restaurants and ice cream parlors was for many Clevelanders an occasion
that called for dressing up. The development of Playhouse Square in the 1920s added to the crowds and excitement along that stretch of Euclid Avenue.
After World War II, the growth of suburbs and shopping malls started to draw business away from downtown and Euclid Avenue. The department stores
tried to compete, opening up suburban branches, but by the turn of the 21st century most of these local companies had been bought out by national
chains, with their flagship downtown locations converted to other uses. The last of the giants, Higbee's, was purchased in 1992 by Arkansas-based
Dillard's and closed its Terminal Tower store in 2002.</p>
	    <p>Gone but not forgotten, Higbee's became enshrined as a scene in the holiday film "A Christmas Story." Also, if you look closely, you
can still glimpse reminders of Cleveland's grand department stores in the soaring terra cotta facade of the Halle Building or the bronze deco Higbee's
plaques that adorn its old home on Public Square. Better yet, ask almost any Clevelander past a certain age about shopping on Euclid Avenue, and
listen closely while they fondly recall childhood trips downtown. Shoppers still love Costco ... but they also have a new favorite store. Both the
warehouse giant and department store Dillard's scored an 83 out of 100 on the latest American Customer Satisfaction Index, tying for the top spot
among department and discount stores and specialty retail stores. Costco has long been a favorite among shoppers. "[Costco] has that model of:
this is what we do, this is who we are, what we sell and we are going to do it really well," said David VanAmburg, managing director at ACSI.
"They aren't the fanciest or flowery looking store, but they put that money into good prices and staffing." Following two years of declines,
customer satisfaction among retailers increased 4.7%, the report found. The improvement in customer satisfaction is a good news and bad news for the
retail industry. The rise in happy customers is partly due the continued surge in online shopping. Less crowded stores don't always bode well for
sales at brick-and-mortar stores, but they do tend to help boost customer satisfaction. "Stores have committed to improving customer services and
improving the in-store experience," said VanAmburg. For example, JCPenney, which announced last week that it plans to close up to 140 stores, saw
a lofty increase in its score last year, with an 11% jump. VanAmburg credited the retailer's decision to sell appliances to help broaden customer
appeal as helping boost its standing. The report is based on more than 12,000 customer surveys conducted at the end of 2016, which rated stores in six
categories including department stores, specialty stores and supermarkets. When it comes to keeping customers happy, it's not always about price.
Walmart, which saw its score jump 9% from 2015, still ranked last among the retailers.</p>
	    <p>The discount giant rolled out a new staffing strategy for the holiday season to help customers locate merchandise, check-out quicker and boost
customer service that seemed to have worked, VanAmburg noted. "What tends to be the most important as a shopper is 'can I get in and out as
efficiently as possible?'" said VanAmburg. Abercrombie & Fitch, which came in last place in 2015, saw the biggest increase in its score:
jumping 17% to 76, but it still ranked just above Walmart. While the retail industry as a whole improved, Nordstrom's score dropped 2% to 80 -- the
lowest since 2008. The high-end department store, which President Donald Trump blasted on Twitter after it discontinued purchasing daughter Ivanka
Trump's collection, has been performing strong online, but struggling with its in-store experience, VanAmburg noted. "It's most likely a
combination of staffing and merchandise," he said.</p>
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