[3139] in Depressing_Thoughts
Re: User serviceability
marc@ATHENA.MIT.EDU (marc@ATHENA.MIT.EDU)
Mon Jun 22 01:43:52 1992
When the tweeter on my speaker died (the speaker had a five year
warranty), I wanted to know if it was the tweeter or the crossover. I
took it apart, and it was wonderful. The crossover, the cone, and the
tweeter were separate components, connected by easily removable wires
(no soldering needed). So I awapped the tweeters on my two speakers,
and it was the tweeter.
The amazing part is that when I called the place where I bought it, I
told them what I'd done and they told me I should just bring the
tweeter in and they'd replace it from stock.
So, in the long run, it saved me time, since I didn't have to wait for
them to install the new part, the store could spend the time on paying
customers, and Boston Acoustic didn't have to pay the store money to
work on my equipment.
This is the benefit of well-manufactured stuff. There is of course, a
price. I paid well for the speakers. And I'd do it again.
