[7940] in SIPB bug reports
Re: lost mail after using pine
daemon@ATHENA.MIT.EDU (Jacob Morzinski)
Wed Feb 20 21:37:09 2002
Message-ID: <3C745D2D.1090302@mit.edu>
Date: Wed, 20 Feb 2002 21:36:29 -0500
From: Jacob Morzinski <jmorzins@MIT.EDU>
Reply-To: bug-sipb@MIT.EDU
MIME-Version: 1.0
To: Kris Kolodziej <kwk@MIT.EDU>
CC: bug-sipb@MIT.EDU
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Hi Kris,
Your problem in step #1 is a problem I also have seen with netscape. To
the best of my knowledge, it's caused by having a folder with too many
messages in it. If Netscape ever has to rebuild its cache of the large
folder, Netscape sends a very long line to the server, longer than the
server can handle. The server doesn't send a reply that Netscape can
use, and suddenly the folder becomes unreadable (in Netscape).
(Technically, it's caused by having too many URI gaps, and not by too
many messages.)
You can avoid the "ack! it inc'd when I accidentally ran 'pine'"
situation of step #6 by:
1 Go to pine's [M]ain Menu, choose [S]etup and then [C]onfig.
2 Move down a few lines to the option named "incoming-source-folders"
3 It should have a value similar to "<No Value Set: using ..."
4 [D]elete its value. The value should change to "<Empty Value>"
5 [E]xit the configuration screen.
Pointing fingers at this point doesn't help you, but I'm very concerned
about step #7 below. A mistake in putting your mail back onto the
server could equally well be responsible for causing data loss.
(Nothing you've said suggests that a mistake happened in step 7, but
nothing you've said rules out a mistake in step 7.)
I've tried going below quota and using "pine" to auto-inc myself above
quota. It didn't lose my mail, at least not the way I did it. If you
were able to find a way to repeat what you did I'd be interested in
having you show it to me, since the things I tried myself didn't cause it.
Sincerely,
Jacob Morzinski
Kris Kolodziej wrote:
> Jacob,
>
> Thanks. I must say that I am not 100% sure where I went wrong.
> Briefly, here is what happened step by step.
> 1) I couldn't access/get new email using Netscape/IMAP. For the past 1yr
> I had all my messages stored on the IMAP server.
> 2) Athena consultant told me that my Athena quota was above the 100K. I
> am not sure how the quota got to that point as I was not saving any
> files. Is getting new email on IMAP related to quota inc on Athena
> somehow?
> 3) I deleted some files from my Athena directory and dec quota to 80K.
> 4) I used "pine-imap" to check if email was working. At this point, as I
> can best remember, I still had all my emails. Checking email via
> Netscape still did not work considering that Athena quota was below the
> 100K.
> 5) I went back to cleaning up my Athena directories again, including the
> mail folder (I think) where I deleted some big email files.
> 6) NOW, I went back to check my again using SSH terminal (same as before
> when using pine). HOWEVER, I mistakanly typed "pine" instead of
> "pine-imap" and my Athena quota went over the 100K again to the same
> level as before.
> 7) Athena consultant helped me bring back my pine inbox (and mh/inbox)
> over to my IMAP inbox. BUT, at this point 50% of my emails were gone.
>
>
> So I guess to be able to repeat what I did, I would have to go over my
> Athena quota again, go below quota, and use 'pine' instead of
> 'pine-imap'...???
>
> Kris
