[5301] in APO Printshop

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Re: LSC mulitpasses, frequent buyer cards, munchicards; help printing?

daemon@ATHENA.MIT.EDU (Leonard H Tower Jr.)
Mon Nov 5 00:06:14 2007

Date: Mon, 5 Nov 2007 00:05:35 -0500 (EST)
From: "Leonard H Tower Jr." <tower@alum.MIT.EDU>
To: Bernard Arnest <berninicaco3@gmail.com>
cc: apo-printshop@MIT.EDU, yehc@MIT.EDU
In-Reply-To: <14d4e6750711041944r654137eft805dab67d2ccb2e0@mail.gmail.com>

Bernard:

* Did you speak with Chihjiun Connie Yeh about this before you sent
  your email?  

* If you can be of help, I'll email.  I'm not sure at the moment when
  this week I'll start printing these.

* Other APO Press Operators (not people who want to be trained or
  qualified): If any of you want to take a piece of the LSC job on, to
  get it done SOONEST, please email me.

* I'm MIT Class of '71, and also an alumnus of both LSC and APO.  I was
  the first person to print these cards for LSC four decades ago,
  though we called them Food Stamps and Super Tickets back then.

* I wish LSC would order these in May, or even early August.  Waiting until
  the term starts is too late.  Hopefully, in 7 months, LSC will do
  better.  Hopefully, APO will also do better in the future.  Both LSC
  and APO have done better in the past.

* APO doesn't do printing.  Individual press operators commit to doing
  it.  As a volunteer service.  That is, we are FREELY giving our time
  to do community service.  Except for me and Mitch, all the active
  press operators are MIT students.  We all have busy lives.

  It will take somewhere over 24 hours (right, over 3 days) to do all
  three jobs, without using them as training opportunities.  NOT
  counting my travel time to come into campus from home.  I can let
  you know the total after I'm done.  It usually takes less time, but
  somehow, someone decided to change the job specs so more press setup
  and cleanings have to be done.

* I said I would take the job over almost a month ago, when Mitch had
  to leave town on business, then waited several weeks for the
  information.  Either Mitch or Connie could have gotten me the
  information sooner.  I got to the APOffice within 18 hours of my
  return from out-of-town to figure the order out, and 3 days after I
  got the information from Mitch via email.

  I then waited another week for Connie to get back to me with some
  clarifications.  I emailed her promptly as well as leaving paper for
  her in the LSC Office.

  We got together Tuesday evening, 30 Oct 2007, a day after she
  emailed back to me.  I had to come into MIT from home to see her.

  For me, granted that the APO standard is three weeks after a job is
  fully ordered and accepted by a press operator, I have until Tues 19
  Nov 2007 to finish it.  No guarantees.  I will try and get it all
  completed sooner.

* I came into MIT on Saturday to start printing the job, but the
  APOffice was too hot to work, due to unseasonably hot outside
  temperatures.  The HVAC in the Student Center is ran in a way that
  saves MIT money, instead of maintaining comfortable temperatures at
  all times.  And as you know, the windows can not be opened.  And as
  you may know, the window radiators are not well maintained by MIT.

* I plan to juggle work this week to try and get the Multi-passes and
  the Munchi-cards done for this weekend.  No guarantees.

* Mitch had wanted to use these jobs to train new press operators.
  That didn't work out, though I may still do that with the Movie
  Cards.

  Note that training takes about twice of much of my (or other
  trainer's) time as just doing a job.

* I hope I have clarified things for you.  And that you will help LSC
  order these with much more lead time in the future.

yours -len

Re:

   Date: Sun, 4 Nov 2007 22:44:10 -0500
   From: Bernard Arnest <berninicaco3@gmail.com>
   To: apo-printshop@mit.edu
   Subject: LSC mulitpasses, frequent buyer cards, munchicards; help printing?
   
   Hi,
   
          LSC has been out of multipasses and frequent buyer cards/
   stamp-passes for over 2 months now.  We've lost hundreds of dollars in lost
   sales of multipasses, and find ourselves apologizing every single show for
   being out of both multipasses and frequent buyer cards.  People used to
   brush it off; but after so long, now they're becoming genuinely annoyed as
   we are forced to stamp and sign scrap pieces of paper (rather sketchy).
   
          My understanding at the beginning of term was that you required a
   certain window of time, and that whomever at LSC was responsible had
   neglected to request these print jobs far enough in advance to get them by
   the beginning of term.  A couple weeks into term, I, a subdirector on the
   Night committee, was told that we'd get them in another couple weeks--and
   passed this on to customers.  Now perhaps 6 weeks later, none of us have any
   clue when we'll get fresh cards for what has become an urgent shortage.  I'd
   tried asking a couple times at meetings and got an embarrassed silence.
   
          Culpability isn't an issue; who at LSC should have requested the job
   weeks earlier, and who at APO should have printed the job weeks earlier as
   well, doesn't matter that much.
   
          Who at APO *can* help us get fresh copies printed off?
          I'm even happy to volunteer my time to help print them, if you can
   show me how to work the presses or could use a hand in operating them.
          It's become an urgent issue; whatever to get these printed in days, a
   week, if at all possible?
   
   
   
                           thanks,
                             -Bernard Arnest
   

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