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Campus Service Opportunity: Student Resource Service

daemon@ATHENA.MIT.EDU (jshollyw@MIT.EDU)
Sun Jan 26 15:33:27 1997

From: jshollyw@MIT.EDU
To: apo-news@MIT.EDU
Date: Sun, 26 Jan 1997 15:32:33 EST

Hiya,

This is a good service opportunity for those interested in doing
"an on campus service project that deals with people."  I think it's
quite cool (but then I'm biased).  X-)

Let me know if you're interested.  Thanks!

YiLFS, (but no longer $)

John H.

--------------------------

Have you, or your friends and colleagues, ever had some sort of
problem that you just didn't know where to go to have it dealt with?
Or have you or they spent numerous hours bouncing around various
fliers, piles of publications, information desks, and agencies trying
to find out?  The Student Resource Service helps fix this by providing
a network of students trained about MIT resources and how to contact
those resources.  The members of this network help link students to
the resources they need to get problems solved.  And, unlike a pile of
publications, we can keep providing assistance concerning what to do
if problems aren't solved on the first try.

Just look at what you can learn by becoming a member of the Student
Resource Service:

* CSS.  HFS.  I/S.  ILA.  ISO.  OME.  RCA.  UAA.  UESA.  Do you know
what these letters stand for?  Join us a on a whirlwind tour through
the Administration and MIT's Student Resources and find out.  BONUS:
Find about neat services and people previously known only to a special
few addicted to obscure MIT fliers and listings.
* Have a complaint about some aspect of MIT?  You may have noticed
that problems don't go away by themselves.  You may also have noticed
that @#$!%# flames produce !@#$#@# results.  Learn about decidedly
better ways to relate concerns to professors and administrators.

The schedule for the eight-hour training is as follows:  
1.  Tuesday, January 28, 10-12 am, Rm. 5-234
    Introduction to the Student Resource Service and expectations of
members.  Sample situations.  Communicating with student "clients".
Overview of the MIT Administration and student resources.

2.  Wednesday, January 29, 10-12 am, Rm. 5-234
    More about the MIT Administration and student resources.
Communicating with agencies and faculty (requests and relating
concerns).  Discussion of possible situations.

3.  Thursday, January 30, 10-12 am, Rm. 5-234
    Dr. Mary Rowe, one of MIT's ombudspersons, will talk in detail
about what it means to help someone as a neutral resource.

4.  Friday, January 31, 10-12 am, Rm. 5-234
    Role plays of possible situations.  Wrap-up and discussion of
future plans for the Student Resource Service.

What follows at the end of your training?  Lots of constant meetings?
Staffing telephone lines?  Spending lots of hours at a permanently
staffed information booth?  Nope.  We send you back out to the world
to deal to your friends and colleagues just as you normally would.
Only now, when your friends tell you about problems they're having
you'll be able to do more than make sympathetic noises.  We will have
meetings about once every two weeks where we'll talk about situations
that have come up, do some exercises, and invite in guest speakers
from the agencies we teach you about.  However, that's about it.
[Of course, if you would like to become heavily involved in managing
the Service, welcome!]

Enrollment for this class is limited, but we still have plenty of
spaces at this point.  So feel free to tell your friends, relatives,
neighbors, colleagues, compatriots, and others about this program.

If you're interested in this program, send e-mail to resources@mit.edu
so we can send you a (brief) application.  Also, feel free to contact
us with any questions you have by sending them to resources@mit.edu.

In addition, we also offer:
*  The Student Resource Service Guidebook.  To get it, login from
   an SGI or Sun workstation and type:  add institvte; getbook.
*  Our web page, at http://web.mit.edu/institvte/WWW/resources.html.

Thank you!

--John Hollywood
  Manager, Student Resource Service



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