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Re: Tools for ISP's...

daemon@ATHENA.MIT.EDU (Drew Mouton)
Wed Oct 21 15:44:02 1998

Date: Wed, 21 Oct 1998 14:34:32 -0600
From: Drew Mouton <drew@etool.com>
To: "Red Hat List" <redhat-list@redhat.com>
cc: <yinyang@eburg.com>
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com

One word Gordon: cool.

I think I was one of the recent people looking around for ISP-type tools, 
and I'm stoked to here you're having a go at it.

it appears that around 10/21/98 1:11 PM, Gordon Messmer said:

>Goals of the project:
>The software must be first, secure.  It must provide for the
>maintainance of all aspects of a user's accounts, as well as billing
>and RADIUS authentication (probably).

A couple thoughts: so far, this sounds very "dial-up"-centric. What you 
point out is important of course, but there's a lot more that takes time 
other than simply managing 'users;' specifically, the stuff I was looking 
for automates/simplifies all the other stuff that goes into monitoring 
your servers, ie checking/deleting logs, poking around for bugaboos, disk 
usage, maybe bandwidth utilization, etc.

Ultimately, my motivation was to have ONE TOOL that you could sit a 
newbie-sub-admin down in front of, and with not a lot of instruction, let 
them admin most of the day-to-day stuff. 

I wouldn't rely on an ignorant to be fully responsible for a server, but 
our problem down here is there just aren't that many capable Un*x server 
admins; and it would always be helpful to be able to sub in a creative to 
do some of daily checking and clean up.

Hope the thoughts help - and that they don't lead to terminal 
feature-creep.

Drew


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